Center for First-Generation Student Success: First-Gen Forward Institution



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Welcome to Student Outreach Services!

Welcome to our community in Student Outreach Services (SOS). We are professional academic support coordinators who are part of a shared educational process with our students. Students and academic support coordinators partner to outline steps for the achievement of personal, academic, cultural, and career goals.

Student Outreach Services offers in-person and virtual advising services

Student Outreach Services is open Monday - Friday, 8 am - 5 pm PST for scheduled appointments.

Appointments are available in-person, on Zoom or Teams, or by phone. Please call or drop by Old Main 387 to schedule an appointment. 

We also offer drop-in advising Monday - Friday from 1 - 4 pm PST both in-person and virtually.



In alignment with Western Washington University’s response to COVID-19, SOS will continue to host in-person appointments and drop-ins. Get more info about Western’s coronavirus response.


Student Outreach Services serves first-generation, multicultural and non-traditional students and engages students in personalized academic coaching, peer mentoring and specialized programs using a global and multicultural focus to support student persistence and academic achievement.